Terms of Service
Last updated: August 14, 2026
Shopify App Store merchants: Paid plans are billed only through Shopify Admin (Shopify App Pricing). Stripe checkout on byvano.com applies only to WooCommerce and direct web accounts — not to Shopify installs.
These Terms of Service ("Terms") govern your use of Byvano, operated by Seztech Inc. ("Byvano," "we," "us"). By creating an account, installing our Shopify app, or using byvano.com, you agree to these Terms.
1. Service description
Byvano enables merchants to import short-form videos, tag products, and display shoppable video widgets on eCommerce stores. Byvano also provides a social scheduler, which schedules and publishes content to the social accounts you connect and reports how that content performed. Features and availability may vary by plan and platform.
2. Accounts & eligibility
You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account. You must have authority to connect any store or social account you link.
3. Publishing on your behalf
When you connect a social account and schedule a post, you instruct Byvano to publish that content to that account on your behalf, at the time you chose. You are the author and publisher of everything Byvano sends on your instruction, and you remain solely responsible for it — including its accuracy, any rights or licences it requires, and its compliance with the receiving network's own rules.
You confirm that you are an authorised administrator of every account you connect, and that you will disconnect any account you cease to administer. Byvano publishes only content you created or approved inside Byvano, only to the destinations you selected, and stops immediately when you disconnect an account or revoke access at the network.
Publishing depends on third-party APIs and can fail for reasons outside our control — an expired authorisation, a rate limit, a rejected media file, or a network outage. Byvano surfaces such failures in your dashboard and, where safe, retries them. We do not guarantee that any given post will be published, or published at an exact time, and we are not liable for a missed, delayed, duplicated, or rejected publication. Time-critical campaigns should be verified on the network itself.
Analytics figures shown in Byvano are supplied by each network and are reproduced as received. Networks restate, delay, and occasionally withdraw these figures, and some are unavailable until the relevant permission is approved. They are provided for guidance and are not warranted to be complete or final.
4. Acceptable use
- Do not violate laws, third-party rights, or platform policies (Shopify, Meta/Facebook, Instagram, YouTube, TikTok, LinkedIn)
- Do not upload unlawful, infringing, or misleading content
- Do not use the scheduler for spam, bulk unsolicited messaging, engagement manipulation, impersonation, or any automation the receiving network prohibits
- Do not attempt to circumvent billing, security, or API limits
- Do not resell or misuse the service without written permission
5. Billing & subscriptions
Shopify App Store: Paid plans are billed through Shopify App Pricing / your Shopify admin billing. Trials, renewals, and cancellations follow Shopify's subscription terms.
WooCommerce / web: Direct signups may use Stripe on byvano.com as described at checkout. Subscriptions renew automatically unless cancelled before the renewal date.
See our Refund & Cancellation Policy for trial and refund details.
6. Intellectual property
You retain rights to your videos and store content. You grant Byvano a limited license to host, process, and display your content solely to provide the service. Byvano's software, branding, and documentation remain our property.
7. Third-party platforms
Integrations depend on third-party APIs and policies. We are not responsible for outages, policy changes, or actions by Shopify, social networks, or payment providers.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee specific revenue, conversion, or uptime results.
9. Limitation of liability
To the maximum extent permitted by law, Byvano's total liability for any claim arising from these Terms or the service is limited to the fees you paid to us in the twelve (12) months before the claim. We are not liable for indirect, incidental, or consequential damages.
10. Termination
You may cancel anytime per your billing channel. We may suspend or terminate access for breach of these Terms or abuse. Upon termination, your right to use the service ends; data handling follows our Privacy Policy.
11. Changes
We may update these Terms. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.
12. Contact
Seztech Inc.
6600 Chase Oaks Blvd, Ste 150, Plano, TX 75023, USA
Email: contact@byvano.com